I fix the systems that keep growing firms stuck on the owner — stalled projects, tools nobody uses, and the chaos that comes with growth. Thirty years of real-world fixes, built for firms of 10 to 100 people.
These aren’t people problems. They’re system problems, and every one of them can be fixed.
Decisions pile up in your inbox and the team stalls. Clear decision rules let people move without asking.
No clear owner, no clear finish. One owner, one plan, and one weekly update get them moving again.
You paid for the new tool. The team still uses the spreadsheet. A real rollout plan makes the new way the easy way.
If one person left tomorrow, something would break. Simple written processes and a trained backup fix that.
Small client asks add up. One-page scope and a simple change log protect the profit you priced in.
What worked at 10 people breaks at 30. Roles, routines, and handoffs that hold up as you hire.
Start small. Fix the thing that’s costing you the most first.
Five minutes, ten questions. See where your business is leaning on you the most.
Sixty minutes on the one problem costing you the most. You get a written action plan within 48 hours.
Bigger than an hour? We put the systems in place with your team, step by step, until they run without you.
Short, practical tools that show you what’s slowing the business down and what to do about it first.
Ten questions to see if your projects need more structure, and what kind.
Get it free →Rolling out something new? Find out if your team is ready before you announce it.
Get it free →Talking points and scripts so your managers can explain a change before rumors do.
Get it free →Know where every project stands in five minutes a week, without ten "quick questions."
Get it free →The same templates and playbooks I use with clients, ready for your team to use today.
Scope sheets, status reports, RACI charts, and more. Buy only what you need.
Browse templates →The core tools for running projects and leading change, bundled and ready to go.
See the vaults →Complete SOP libraries and template sets for teams that want the whole system.
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I’m Amy Hoffman. For three decades I’ve been the person brought in when projects stall, rollouts fail, and teams hold on to the old way. Now I bring that experience to small business owners who are ready to stop holding everything together themselves.
I’m certified in PMP®, ITIL®, OCM, and CSM, but you don’t need to know what any of that means. You just need the business to work without you in every decision.